1. How can I log on to the website ?
You can register an account on a related page, and use the email address and password to login after verification.
2. Must I log on to the website if I want to place an order ?
You can certainly log on to the website and place orders. We also provide GUEST CHECKOUT for you. Then you can place orders without logging on but just filling in your email address on the CHECKOUT page.
3. How can I pay for the orders ?
Cash on Delivery or Online Payment.
4. When can I receive my packages ?
Delivery can be done between 1 to 3 business days.
Orders placed before 9 am are delivered within the 1st or 2nd or 3nd day. All orders placed after 9 am will be delivered within the 2nd or 3rd day.
5. What are the kinds of customer services do you provide ?
We provide you with three kinds of customer services: HOTLINE, EMAIL and LIVE CHAT.
You can choose any one of them according to your actual demand.
6. When is the customer service available?
The customer service working hours are:
|Monday to Friday
|9:30am to 5:30pm
|Saturday to Sunday